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Privacy Policy

Effective date: 9 September 2026. Updated: 15 September 2026

Honoring Stories is a sole proprietorship, the private practice of Harshita Sarda, psychotherapist and clinical supervisor, based in Andheri West, Mumbai, India.
Udyam Registration Number: UDYAM-MH-18-0422743

This policy explains what personal information is collected, why, and what choices you have. Questions about this policy: feelseen@honoringstories.com

1. What this website itself collects

This website uses optional Google Analytics and runs no advertising trackers. The Community page uses local storage in your browser to remember sharing activity, the note shown first on your last visit, and which notes you have marked as “I can relate”. Your analytics choice is also stored locally for up to 180 days. You can clear this through your browser settings. The password-protected administration area uses a session cookie for login.

Optional website analytics

I use Google Analytics 4 to understand visits to this website. The Google Analytics tag loads only after you select Accept. If you decline or make no choice, it does not load. Declining does not affect your access to the website. You can use Analytics preferences in any page footer to change your choice.

After acceptance, Google receives page-view and session information, including the page address and title, referring website, and browser and device information. Google processes your IP address to derive approximate location. The integration removes query strings and fragments from the page address and sends only the referring website's origin. Analytics cookies, including _ga and _ga_*, are configured to expire after 180 days. If you withdraw permission, this website disables future Analytics collection, removes its accessible Analytics cookies and reloads the page. This does not erase information already collected.

A page visit can indicate interest in a service. I use Analytics only to understand website use, not for advertising or to identify visitors. Google Signals and advertising personalisation are disabled in this integration. I do not send coping notes, enquiry text, consent-form answers, clinical records or payment details to Analytics. Google's processing is described in its Privacy Policy.

External services. Page fonts are loaded from Google Fonts. When a page opens, your browser requests those font files from Google's servers, and in doing so Google receives your IP address and basic browser information. This happens on every page and is outside my control. Google's handling of that data is governed by its own privacy policy.

2. Information you give me directly

When you enquire

If you write by email or WhatsApp, I receive whatever you choose to include: typically your name, contact details, and something about what brings you.

When you book

Appointments are scheduled through Cal.com, which collects the details you enter, such as name, email address, and chosen time.

Consent forms

Before therapy or supervision begins, you complete a consent form hosted on Google Forms. This collects the information described in the form itself.

During our work together

As a practitioner I keep clinical records of our sessions. These may include your history, what we discuss, and my professional notes, and are kept in line with professional practice standards.

Payments

Payments are made by UPI or bank transfer. I see the transaction details my bank shows me. I do not collect or store your card or banking credentials.

Organisational work

Where an organisation engages me, I hold contact details for the people arranging the work. Notes from individual employee sessions are held under the same confidentiality as any client work.

3. Anonymous submissions

Shared Ways of Coping does not ask for your identity. The form does not collect your name or email address. Please do not include details that would identify you or anyone else, since anything published is public.

Submissions are read before publication and may be lightly edited or declined. What you send is stored on this website's server, hosted by Hostinger, and only approved notes are made public.

4. Why your information is used

  • To respond to your enquiry
  • To arrange, deliver, and follow up on sessions
  • To keep clinical records, as professional practice requires
  • To handle payments and keep basic financial records
  • To meet legal or regulatory obligations
  • If you choose to allow it once enabled, to understand how the website is used

Your information is never sold, rented, or used for advertising.

5. Confidentiality

What you share in sessions is confidential. There are limits, which are discussed openly with you at the start:

  • Where there is a serious risk of harm to you or another person
  • Where disclosure is required by law or a court
  • Where I discuss anonymised material in my own clinical supervision, which is standard professional practice and protects the quality of your care

For organisational work, employers receive no names, notes, or account of what any individual discussed. Only broad, non-identifying themes are ever shared, and only where useful.

6. Who else may handle your information

  • Google (Forms, spreadsheets, email, fonts, and Analytics only if you choose to allow it)
  • Hostinger (website hosting and storage of coping notes; hosting logs may contain technical details such as IP addresses)
  • Cal.com (scheduling)
  • WhatsApp, owned by Meta (messaging, if you choose it)
  • Banking and payment providers

Each holds data under its own terms. WhatsApp messages in particular sit on Meta's systems, so if you would prefer a different channel for sensitive details, email or a session is a better place.

7. How long information is kept

Clinical records are retained for 7 years after our active work together is completed, in line with professional practice standards, after which they are securely destroyed.

Enquiries that do not become work are kept only as long as needed, then deleted. Coping notes are kept indefinitely unless removed. Please do not include identifying information in them.

8. Security

Reasonable measures are taken to keep your information safe, including password-protected devices and accounts and limiting access to me alone. No system is completely secure, and email and messaging apps carry inherent risks that cannot be fully eliminated.

9. Your rights

Under India's Digital Personal Data Protection Act, 2023, you may ask to:

  • Access the personal information held about you
  • Have inaccurate information corrected
  • Have information erased, subject to record-keeping obligations
  • Withdraw consent, which will not affect anything done before you withdrew it
  • Raise a concern about how your information has been handled

To exercise any of these, or to raise a concern, write to feelseen@honoringstories.com.

10. Children

Services are for adults aged 18 and over. Information about children is not knowingly collected.

11. Changes

This policy may be updated from time to time. The date at the top shows the current version.

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